Retrieve Tickets
Retrieve Tickets from any connected Ticketing software
Authorizations
Headers
The connection token
Path Parameters
id of the ticket you want to retrive.
Query Parameters
Set to true to include data from the original Ticketing software.
Response
The name of the ticket
The description of the ticket
The status of the ticket. Authorized values are OPEN or CLOSED.
The date the ticket is due
The type of the ticket. Authorized values are PROBLEM, QUESTION, or TASK
The UUID of the parent ticket
The collection UUIDs the ticket belongs to
The tags names of the ticket
The date the ticket has been completed
The priority of the ticket. Authorized values are HIGH, MEDIUM or LOW.
The users UUIDs the ticket is assigned to
The comment of the ticket
The UUID of the account which the ticket belongs to
The UUID of the contact which the ticket belongs to
The attachements UUIDs tied to the ticket
The custom field mappings of the ticket between the remote 3rd party & Panora
The UUID of the ticket
The id of the ticket in the context of the 3rd Party
The remote data of the ticket in the context of the 3rd Party
The created date of the object
The modified date of the object
Was this page helpful?