POST
/
ticketing
/
attachments

Authorizations

x-api-key
string
headerrequired

Headers

x-connection-token
string
required

The connection token

Query Parameters

remote_data
boolean

Set to true to include data from the original Ticketing software.

Body

application/json
file_name
string | null
required

The file name of the attachment

file_url
string | null
required

The file url of the attachment

uploader
string | null
required

The uploader's UUID of the attachment

ticket_id
string | null

The UUID of the ticket the attachment is tied to

comment_id
string | null

The UUID of the comment the attachment is tied to

field_mappings
object | null

The custom field mappings of the attachment between the remote 3rd party & Panora

Response

201 - application/json
file_name
string | null
required

The file name of the attachment

file_url
string | null
required

The file url of the attachment

uploader
string | null
required

The uploader's UUID of the attachment

ticket_id
string | null

The UUID of the ticket the attachment is tied to

comment_id
string | null

The UUID of the comment the attachment is tied to

field_mappings
object | null

The custom field mappings of the attachment between the remote 3rd party & Panora

id
string | null

The UUID of the attachment

remote_id
string | null

The id of the attachment in the context of the 3rd Party

remote_data
object | null

The remote data of the attachment in the context of the 3rd Party

created_at
string | null

The created date of the object

modified_at
string | null

The modified date of the object

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Retrieve AccountsList Attachments