GET
/
crm
/
engagements
/
{id}

Authorizations

x-api-key
string
headerrequired

Headers

x-connection-token
string
required

The connection token

Path Parameters

id
string
required

id of the engagement you want to retrieve.

Query Parameters

remote_data
boolean

Set to true to include data from the original Crm software.

Response

200 - application/json
content
string | null

The content of the engagement

direction
enum<string> | null

The direction of the engagement. Authorized values are INBOUND or OUTBOUND

Available options:
INBOUND,
OUTBOUND
subject
string | null

The subject of the engagement

start_at
string | null

The start time of the engagement

end_time
string | null

The end time of the engagement

type
enum<string> | null
required

The type of the engagement. Authorized values are EMAIL, CALL or MEETING

Available options:
EMAIL,
CALL,
MEETING
user_id
string | null

The UUID of the user tied to the engagement

company_id
string | null

The UUID of the company tied to the engagement

contacts
string[] | null

The UUIDs of contacts tied to the engagement object

field_mappings
object | null

The custom field mappings of the engagement between the remote 3rd party & Panora

id
string | null

The UUID of the engagement

remote_id
string | null

The id of the engagement in the context of the Crm 3rd Party

remote_data
object | null

The remote data of the engagement in the context of the Crm 3rd Party

created_at
string | null

The created date of the object

modified_at
string | null

The modified date of the object

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